Effective Date: April 21, 2024 At B2B.ProAccess.me, we specialize in digital products, software subscriptions, cloud services, memberships, educational resources, and other digital goods. Since all products are delivered electronically, no physical shipping is involved. This Delivery Policy explains how and when customers can expect to receive their purchases. Digital Product Delivery All products sold on B2B.ProAccess.me are digital products or digital services. Products may be delivered through one or more of the following methods: Instant automated delivery Customer dashboard delivery Email delivery Telegram Bot delivery Manual delivery by our support team Account activation or service provisioning The delivery method for each product may vary and will be specified on the product page when applicable. Delivery Time Instant Delivery Many products are delivered automatically immediately after successful payment confirmation. Typical delivery time: Within a few minutes of payment confirmation Manual Delivery Some products require manual processing, verification, or account setup. Typical delivery time: Within 1 to 24 hours Custom or Special Orders Certain products and services may require additional verification or processing. Typical delivery time: 24 to 72 hours depending on the product type Payment Verification Orders may be delayed if payment verification is required. Customers may be asked to provide: Payment Screenshot Transaction Reference Number (UTR/Txn ID) Registered Email Address Additional verification information Delivery will begin once payment verification has been completed. Delivery Delays While we strive to deliver all products as quickly as possible, delays may occur due to: Payment verification requirements Technical issues Product availability Third-party provider delays High order volumes Maintenance or system updates B2B.ProAccess.me is not liable for delays caused by third-party service providers or circumstances beyond our control. Customer Responsibilities Customers are responsible for: Providing a valid email address Providing accurate account information Reviewing product descriptions before purchase Following product activation instructions Contacting support if delivery is not received within the expected timeframe Failure to provide accurate information may result in delivery delays. Non-Delivery Claims If you do not receive your product within the expected delivery period, please contact our support team with: Order ID Registered Email Address Payment Reference Number (if applicable) Our team will investigate and assist you as quickly as possible. Product Availability In rare cases, a product may become unavailable after an order has been placed. If we are unable to deliver a purchased product, we may: Provide an equivalent alternative product, or Credit the order amount to your wallet balance for future purchases No cash refunds will be issued as outlined in our Refund & Cancellation Policy. Digital Access & Activation Customers should verify and activate delivered products as soon as possible after receiving them. Any issues with product access, activation, or functionality should be reported within the applicable warranty period, if one is provided. Products without a stated warranty period are not eligible for replacement or after-sales support once successfully delivered. Contact Information B2B.ProAccess.me Operated by LithiumWeb Online Services LLP Sister Company: Hostimizer.com š§ Email: support@proaccess.me š± WhatsApp (US): +1 260 901 6703 š± WhatsApp (India): +91 96700 44555 š Website: https://b2b.proaccess.me By placing an order on B2B.ProAccess.me, you acknowledge that you have read, understood, and agreed to this Delivery Policy.
Delivery Policy
Delivery Policy - B2B.ProAccess.me