Refund & Cancellation Policy

Effective Date: April 21, 2024 At B2B.ProAccess.me, we specialize in digital products, software subscriptions, cloud services, memberships, educational resources, and other digital goods. Due to the nature of digital products, all purchases are subject to the following Refund & Cancellation Policy. By placing an order on our website, you agree to the terms outlined below. No Refund Policy All products sold through B2B.ProAccess.me are digital products and services. Once a product has been delivered, activated, redeemed, accessed, or processed, it cannot be returned. Therefore, all sales are final and non-refundable. We do not offer refunds for: Change of mind after purchase Incorrect product selection by the customer Failure to read product descriptions Customer no longer requiring the product Compatibility issues not mentioned in the product description User errors during activation or setup Third-party account restrictions caused by customer actions Partial use of any subscription or service Product Replacement Policy If a product is found to be invalid, inaccessible, defective, or not working at the time of delivery, customers may contact our support team for verification. After successful verification, we may provide: A replacement of the same product, or An equivalent alternative product when available Replacement requests must include: Order ID Registered Email Address Screenshots or proof of the issue Any additional information requested by our support team No refunds will be provided under any circumstances. Eligible cases will be handled through replacement only. Warranty & Replacement Coverage Some products may include a warranty or replacement period. If a warranty is available, it will be clearly mentioned on the product page, product description, invoice, or order details. Important: Products with a stated warranty are eligible for replacement support only within the specified warranty period. If a product listing does not mention any warranty, guarantee, or replacement period, that product is sold as-is and is not eligible for any warranty, replacement, or after-sales support once delivered. Warranty coverage applies only to verified product-related issues. Warranty does not cover misuse, account sharing, policy violations, customer negligence, or issues caused by third-party service providers. Cancellation Policy Before Delivery Orders may be cancelled by B2B.ProAccess.me before delivery due to: Product unavailability Verification issues Fraud prevention checks Technical processing problems Pricing or inventory errors In such cases, the order may be cancelled and the amount may be credited to the customer's wallet balance or handled at our discretion. After Delivery Once a digital product has been delivered, sent, activated, redeemed, or made accessible to the customer, the order cannot be cancelled. Digital products are not eligible for cancellation after delivery. No refund will be provided for cancelled digital products after delivery. Wallet Top-Ups Funds added to customer wallets are non-refundable. Wallet balances: Cannot be withdrawn as cash Cannot be transferred to bank accounts Cannot be refunded after successful crediting Wallet funds can only be used for purchases on B2B.ProAccess.me. Fraud & Chargebacks Customers agree not to initiate chargebacks or payment disputes for products that have been successfully delivered. Any fraudulent dispute, chargeback, or payment reversal may result in: Immediate account suspension Permanent account termination Cancellation of active services Restriction from future purchases Third-Party Services Many products offered through our platform depend on third-party providers. We are not responsible for: Provider policy changes Service discontinuation Feature modifications Account suspensions resulting from customer actions Changes made by third-party companies Replacement eligibility remains subject to verification by our support team. Contact Us B2B.ProAccess.me Operated by LithiumWeb Online Services LLP Sister Company: Hostimizer.com 📧 Email: support@proaccess.me 📱 WhatsApp (US): +1 260 901 6703 📱 WhatsApp (India): +91 96700 44555 🌐 Website: https://b2b.proaccess.me By placing an order on B2B.ProAccess.me, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.